Reviews

Star Rating:

***** Detroit City Sweep, LLC is rated 4.9 out of 5 stars, based on 58 reviews!

  • *****

    I called them out to patch up my leaky chimney, and they did a great job. Everything was handled cleanly and as on-schedule as you can get with this type of job.

    I would recommend them if you're anywhere in the area.

  • *****

    We had our gas fireplace serviced with Detroit City Sweep and they did an excellent job. The fireplace professional was friendly, professional and very efficient. I thought the job would take much longer, but he was finished in a breeze. We would definitely recommend them and look forward to working with them in the Spring for our tuckpointing needs.

  • *****

    We've been customers for 4 years now and they've been great! We've never had a no show or not showing up in the time frame we were given. Staff is always professional and courteous. We'd highly recommend them to any family or friends, as well.

  • *****

    Highly recommended. We had a tricky job on a chimney install and Dean was both helpful and inventive at finding a creative solution.

  • *****

    Out of all the home repair/renovation businesses I've worked with, this company is the BEST!! The call staff is so responsive and friendly- i always heard back within 24 hours and the technician did a fantastic job on our front porch. Would definitely recommend. This a business that values quality vs quantity.

  • *****

    Loved the service! Most definitely will be calling for my future needs!

  • *****

    Great chimney (and insert) cleaning at reasonable rate. Dwayne did a great job cleaning, arrive on time and the pricing was consistent with others I priced in the area. I will be using again.

  • *****

    Sold our house in Michigan and needed our wood burning stove inspected. Their very astute employee "B" realized that this would be a priority call since the entire sale of the house depends on the wood burner report, so she scheduled us immediately. I got a courtesy call when the tech was 15 minutes away. I also got a call right after he was done informing me that it passed. This allowed me to verbally tell my realtor that it passed so that they could reassure my buyer (who will no doubt be just minutes from a myocardial infarction at any given time until the house closes) and explain that we would have the inspection report at end of day. I paid and they immediately emailed me the report. The report even had a very reasonable quote for cleaning it if the buyer would wish to do so. This is called Sugestive Selling and is Business School 101. The transaction was completed in less than 48 hours. And that ladies and gentlemen is how you run a business if you want to attract and keep customers. For business owners I think that this perfectly illustrates that your caliber of employees CLEARLY matter.

  • *****

    They were able to fit us in at a short time due to inspection date unlike 1-3 month wait as other companies. The work that they did was fantastic! Doing cement and brick and mortar when I was younger I know good work from bad or sloppy work. But these guys are top notch! I will definitely use them for my next job!

    Thanks again for fitting us in!

    Patrick

  • *****

    We had them come out to give us an estimate. They were very professional and had dimiliar options as our other provider, they were a bit pricey so we did not accept their estimate, price was the only real difference and they would not bust out the old tile and they use a smaller flue pipe. I would recommend them for estimate on work

  • *****

    Courteous and professional throughout. Also went above and beyond to show me other issues found with chinney. The inspection was thorough and chico was very courteous and helpful. Definitely recommend!

  • *****

    Detroit City Sweep was awesome to deal with. Very professional and pleasant. We hired them to do a paid chimney inspection after another company (who cleaned our fireplace), told us that we needed $3200 worth of repairs (and that our house was in danger of burning down if we used the fireplace). Detroit City Sweep did a 20+ inspection and give us a written report that our Wood Burning Fireplae was in good working condition, but needed about $500 worth of repairs on the chimney (Tuckpoint and Crown Rebuild). It's nice to find an honest, ethical company that offers great customer service. I've referred them to my realtor and would have no hesitation referring them to family and friends.

  • *****

    Sold our house in Michigan and needed our wood burning stove inspected. Their very astute employee "B" realized that this would be a priority call since the entire sale of the house depends on the wood burner report, so she scheduled us immediately. I got a courtesy call when the tech was 15 minutes away. I also got a call right after he was done informing me that it passed. This allowed me to verbally tell my realtor that it passed so that they could reassure my buyer (who will no doubt be just minutes from a myocardial infarction at any given time until the house closes) and explain that we would have the inspection report at end of day. i paid and they immediately emailed me the report. The report even had a very reasonable quote for cleaning it if the buyer would wish to do so. This is called Sugestive Selling and is Business School 101. The transaction was completed in less than 48 hours. And that ladies and gentlemen is how you run a business if you want to attract and keep customers. For business owners I think that this perfectly illustrates that your caliber of employees CLEARLY matter.

  • *****

    We had a tricky job on a chimney installation and Dean was both helpful and inventive at finding a creative solution. Highly recommended.

  • *****

    Detroit City Sweep was great. The customer service person was friendly and accommodating of my schedule. They gave me a 3 hour window and showed up during that time. I got a call 30 minutes before they were going to come out so I didn't have to stay home the whole time.

    The technician (Tekio) was very polite, friendly, efficient. He cleaned up after himself which gives him a 5 star rating even without the cleaning :) Tekio provided some really good insight to improve our fire place and provided options and the cost for each.

    I would definitely recommend to anyone that needs their fireplace cleaned and inspected.

  • *****

    Brittany and Ashley were helpful and professional when I called. We moved into a new home and hired Detroit City Sweep to inspect and clean our chimneys. Steve was courteous, professional, and very knowledgeable. He took his time to explain everything, answered all of my questions, and even took some photos of our situation and sent them to a colleague to get some additional information for us. We have some additional work that needs to be done and we will be using Detroit City Sweep.

  • *****

    Almost every contractor has left me disappointed in one way or another but I'm pleased to say I'm thoroughly satisfied with the service performed by Chris from Detroit City sweep. He was friendly he was informative and put Safety First. I'm a pretty good handyman but I didn't know that there would be an advantage to caulking The Chimney Cap before it was put on. Apparently the caulk helps prevent the Chimney Cap from being blown off in a strong storm. I would definitely recommend them to anybody who needs chimney service.

  • *****

    Steve came out to my home and repaired my electric fireplace. He was very cordial and efficient. I wasn't able to use my fireplace for years until Steve came out to change the bulbs. He is an excellent employee with a wonderful personality! Steve is definitely an "expert" at what he does.

    I will definitely request Steve again for all my future fireplace problems.

    Thanks a million!

    Sincerely,

    Carol A. Friend

  • *****

    Called Detroit City Sweep to get a new chimney cap for our home. They were very quick and accommodated. Steven came out and replaced our cap and even suggested other work that can be done. I was very satisfied and would definitely use again! Thank you Sincerely, Kathie Wesley

  • *****

    Chris was punctual, polite, respectful and did the work efficiently with no mess. He explained everything and although he had to mark my fireplace unsafe to burn, I understood the reason. I would recommend Detroit City Sweep to my friends and family

  • *****

    Came out right away after a carbon monoxide backflow due to blockage. Did a great job clearing. Clean work

  • *****

    I generally trust a few five star reviews and decided to give this place a shot. Great decision.

    Dan came out an hour after his call time, only because he had been in an accident earlier in the day and had to have his van's window replaced. At no point was he snappy or rude even though his day was clearly ruined to an extent. He was the most polite and courteous technician I've spoken with.

    Did the job, did it fast, and was clean about the whole thing (which is incredibly hard to do).

    Thanks DCS! I'll be calling again.

  • *****

    They were quick and accomodating. They were willing to work in less than ideal conditions. The gentleman that came was quick, communicative and thoughtful. He showed a genuine interest in me as a client and my home. It was a little pricier than I was expecting at $175 but not overly so, andi woulduse them again. One note, if you can plan ahead to pay by cash or check, you can avoid the 3% service charge for paying by card.

  • *****

    Highly recommend Detroit City Sweep for your chimney needs. From start to finish, a pleasant and easy experience.

  • *****

    This company was terrific to work with, they came and swept two chimneys, then returned to help us w a serious carbon monoxide issue. The men that did the cleaning and repairs couldn't have been more friendly and efficient, the office staff is incredibly helpful. We we continue to use them and recommended you do as well.

  • *****

    From the moment I called until I had my chimney cleaned everything was amazing! I spoke to Brittany. She was very professional. She let me know about all of their services and worked with my very busy schedule. Today Jason came to clean the chimney. He was also very professional and his service was fast. He educated my husband and I in how to care for our chimney and how the burn the logs on it. I highly recommend this company. I will have them return next year to clean our chimney again!

  • *****

    Great experience Steve and his crew were extremely professional and their work was thorough and swift. He also educated me on chimney do's and don'ts. The one thing I noticed that I most greatly was appreciative of was the fact that he wore covers over his shoes when he entered my home. I am definitely going to use this company in the future as well as recommend others use them as well. Excellent!!!!

  • *****

    Wonderful company.!!! Got my fireplace cleaned, added a gate and damper. Very knowledgeable company.! Competitive prices,, on time, clean, and works quickly.! I recommend everyone to go to this company.!!!

  • *****

    I call these guys to come to install a chimney damper on our house. They were very professional an knew their stuff. They cleaned up behind them self's (unlike my kids) and left just the way they came. I RECOMMEND THEM HIGHLY

  • *****

    Detroit city sweep repaired out chimney yesterday . Received great service , quality of work was exceptional, the timing was perfect, and the price was very fair. They did everything they promised and we're never late for any appointments that we made. There should be no reason to call anybody else in the future. Steve and his crew did exceptional work and we're very gracious gentleman.

  • *****

    Today a very nice young man James came and cleaned my chimney. He did an excellent job and answered all my questions. I would recommend this company to anyone.

  • *****

    This company was very easy to work with, the customer service we received was outstanding. The service man who came to do our inspection was courteous, professional and quick. He gave me good recommendations for repairs on my two chimneys, cleaned our chimneys very well and was very nice. I'll be using them every year. Definitely recommend.

  • *****

    I called them for a 2nd opinion on an inspection I had with another company who said I needed over $1000 in repairs. The inspector who was much more knowledgeable said my chimney was in great shape and needed no repairs! Thanks again!

  • *****

    I called them for an inspection after another company said I needed over a thousand dollars in repairs. The inspector for Detroit Sweep was so much more knowledgeable and said my chimney was in great shape and needed no repairs! Thank you for saving me a lot of money!

  • *****

    The 2 gentlemen that came to the house were efficient and fast.
    They preformed all work cleanly.
    Will use this company again and again and will suggest it to anyone looking for fireplace cleaning/repair.

  • *****

    This is hands down one of the best companies I have ever hired. They were easy to schedule with on the phone, and quoted price without any trickery. They showed up on time, were super friendly and very professional, wore booties inside and didn't leave one spec of dirt behind. No upselling, no pricing games. Reliable, fast, clean, friendly - definitely use these folks. Thanks DCS!

  • *****

    This is hands down one of the best companies I have ever hired. They were easy to schedule with on the phone, and quoted price without any trickery. They showed up on time, were super friendly and very professional, and wore booties inside and didn't leave one spec of dirt behind - no upselling, no pricing games. Reliable, fast, clean, friendly - definitely use these folks.
    Thanks DCS!

  • *****

    I am very satisfied with the chimney cleaning and 26 point inspection service I received a week ago. Unfortunately, due to the height of my house and the cement tile roof, the young many was not able to perform all 26 points of the inspection but did everything he could. He gave advice on maintenance and referred me to a more experienced person at the company for repairs. I will definitely use Detroit City Sweep for my annual cleanings and inspection as long as I receive this kind of service - prompt, courteous, professional, efficient, and follow-up call.

  • *****

    Not only did they repair our chimney for much cheaper than another contractor quoted us (over $700 cheaper!), they also provided us with a ton of other tips for our home - not just related to our chimney. There were thorough, informative and honest to work with. Plus they called after the work was complete to ensure we were satisfied. I would definitely use them again!

  • *****

    Amazing work. Great price. Friendly workers and office staff. I recommend to anyone.

  • *****

    I don't normally leave reviews, but I feel like this company deserves it. I was very nervous about getting our chimney inspected and cleaned. We just moved into our home and have never had a wood burning fireplace before. I was concerned that a company would take advantage of our lack of knowledge and quote us for repairs that were not needed. They did a very detailed inspection explaining everything to us. Turns out our chimney is in good shape and they also gave us a lot of great info on how to properly use it to keep it in good condition. He even measured the opening for me when I started talking about replacing the fireplace doors to make sure that I had the correct numbers. They didn't try to sell us outlandish repairs and were very careful to keep our home clean. Lastly, it was very reasonably priced compared to other quotes I received. I even found a coupon online

  • *****

    I was very frustrated regarding a backup smell from our fireplace when there wasn't a fire. I dealt with another company and they did some work, but the problem wasn't solved. I tried Detroit City Sweep. The two men who came to our house were professional and took time diagnosing the problem. After they did a stage 1 deglazing and cleaning, they even scheduled a return date(free of charge) to check on the results. When they came back a second time they did even more to remove the little creosol that was left. As of this writing, the problem is solved. I highly recommend this company for any chimney or fireplace work. Their professionalism is outstanding.

  • *****

    I first used Detroit City Sweep for a chimney sweep and inspection through Angie's List. They were on time very professional and respectful of my home by putting on protective shoe covers and using a covering for my floor. They also explained to me in detail recommendations for maintaining my chimney and properly burning fires and gave me the appropriate brochures. I was so impressed by their professionalism that I asked for a quote for tuck pointing and the replacement of my concrete steps on the front porch. The quote was very fair and reasonable. Once again they were very professional and completed the work to my satisfaction. They even called to make sure that I was satisfied with their work before accepting my payment. I also purchased a chimney cap from Detroit City Sweep for my chimney. I was so happy that I recommended them to my friend who is going to use them to tuck point her home and replace her steps. I would not hesitate to use their services again or to recommend them to anyone needing their services.

  • *****

    We have had a lot of technicians for various services in our home throughout the past 4 months. Today Rob came out from Detroit City Sweep and provided the best customer service we have had since we moved in. I have never maintained a fireplace before, but Rob informed me of everything we would need to keep it burning properly all winter long. He was very courteous, informative, and respected our home by being very clean and organized throughout the entire visit. I will definitely contact Detroit City Sweep for any other fireplace/chimney needs in the future!

  • *****

    Excellent Work Completed in a Timely Manner
    The tech repaired my brick patio and steps much cheaper then other companies quoted me.

  • *****

    I don't normally leave reviews, but I feel like this company deserves it. I was very nervous about getting our chimney inspected and cleaned. We just moved into our home and have never had a wood burning fireplace before. I was concerned that a company would take advantage of our lack of knowledge and quote us for repairs that were not needed. They did a very detailed inspection explaining everything to us. Turns out our chimney is in good shape and they also gave us a lot of great info on how to properly use it to keep it in good condition. He even measured the opening for me when I started talking about replacing the fireplace doors to make sure that I had the correct numbers. They didn't try to sell us outlandish repairs and were very careful to keep our home clean. Lastly, it was very reasonably priced compared to other quotes I received. I even found a coupon online

  • *****

    I was very frustrated regarding a backup smell from our fireplace when there wasn't a fire. I dealt with another company and they did some work, but the problem wasn't solved. I tried Detroit City Sweep. The two men who came to our house were professional and took time diagnosing the problem. After they did a stage 1 deglazing and cleaning, they even scheduled a return date(free of charge) to check on the results. When they came back a second time they did even more to remove the little creosol that was left. As of this writing, the problem is solved. I highly recommend this company for any chimney or fireplace work. Their professionalism is outstanding.

  • *****

    I first used Detroit City Sweep for a chimney sweep and inspection through Angie's List. They were on time very professional and respectful of my home by putting on protective shoe covers and using a covering for my floor. They also explained to me in detail recommendations for maintaining my chimney and properly burning fires and gave me the appropriate brochures. I was so impressed by their professionalism that I asked for a quote for tuck pointing and the replacement of my concrete steps on the front porch. The quote was very fair and reasonable. Once again they were very professional and completed the work to my satisfaction. They even called to make sure that I was satisfied with their work before accepting my payment. I also purchased a chimney cap from Detroit City Sweep for my chimney. I was so happy that I recommended them to my friend who is going to use them to tuck point her home and replace her steps. I would not hesitate to use their services again or to recommend them to anyone needing their services.

  • *****

    So happy that I chose to work with Detroit City Sweep. The service was great from start to finish, including a follow-up call to ensure everything was taken care of. Rob was friendly, knowledgeable, efficient and very clean. He provided tips throughout the process for how to maintain our fireplace and what kind of wood to burn. I will definitely be recommending his service to the buyers of our house!

  • *****

    Stellar service!  Chris was delightful, clean, and efficient.  Did not try to up-sell us.  Price was right, and the fireplace is nice and clean.  Definitely will call them whenever the chimney needs a sweep.

  • *****

    We have had a lot of technicians for various services in our home throughout the past 4 months. Today Rob came out from Detroit City Sweep and provided the best customer service we have had since we moved in.  I have never maintained a fireplace before, but Rob informed me of everything we would need to keep it burning properly all winter long.  He was very courteous, informative, and respected our home by being very clean and organized throughout the entire visit.  I will definitely contact Detroit City Sweep for any other fireplace/chimney needs in the future!

  • *****

    We have had a lot of technicians for various services in our home throughout the past 4 months. Today Rob came out from Detroit City Sweep and provided the best customer service we have had since we moved in. I have never maintained a fireplace before, but Rob informed me of everything we would need to keep it burning properly all winter long. He was very courteous, informative, and respected our home by being very clean and organized throughout the entire visit. I will definitely contact Detroit City Sweep for any other fireplace/chimney needs in the future! • • • We have had a lot of technicians for various services in our home throughout the past 4 months. Today Rob came out from Detroit City Sweep and provided the best customer service we have had since we moved in. I have never maintained a fireplace before, but Rob informed me of everything we would need to keep it burning properly all winter long. He was very courteous, informative, and respected our home by being very clean and organized throughout the entire visit. I will definitely contact Detroit City Sweep for any other fireplace/chimney needs in the future! • • •

  • *****

    I don't normally leave reviews, but I feel like this company deserves it. I was very nervous about getting our chimney inspected and cleaned. We just moved into our home and have never had a wood burning fireplace before. I was concerned that a company would take advantage of our lack of knowledge and quote us for repairs that were not needed. They did a very detailed inspection explaining everything to us. Turns out our chimney is in good shape and they also gave us a lot of great info on how to properly use it to keep it in good condition. He even measured the opening for me when I started talking about replacing the fireplace doors to make sure that I had the correct numbers. They didn't try to sell us outlandish repairs and were very careful to keep our home clean. Lastly, it was very reasonably priced compared to other quotes I received. I even found a coupon online • • • I don't normally leave reviews, but I feel like this company deserves it. I was very nervous about getting our chimney inspected and cleaned. We just moved into our home and have never had a wood burning fireplace before. I was concerned that a company would take advantage of our lack of knowledge and quote us for repairs that were not needed. They did a very detailed inspection explaining everything to us. Turns out our chimney is in good shape and they also gave us a lot of great info on how to properly use it to keep it in good condition. He even measured the opening for me when I started talking about replacing the fireplace doors to make sure that I had the correct numbers. They didn't try to sell us outlandish repairs and were very careful to keep our home clean. Lastly, it was very reasonably priced compared to other quotes I received. I even found a coupon online • • •

  • *****

    I hired this company to repair my patio and steps, and I must say they did a terrific job much cheaper then other companies quoted me.

  • *****

    This company was very professional from the time i called until the service was completed .They did a excellent job with my cleaning, and the repair to the crack in my fireplace was flawless. I would highly recommend this company for future services.

  • *****

    Wow! Very impressed with Detroit City Sweep. I purchased a Living Social voucher for their services so I was skeptical and it was my first chimney inspection and cleaning. Steve and another man came to my home and were very polite, honest and helpful. They were very conscious of keeping their surroundings clean and did a wonderful job. I even received a follow up call the next day making sure everything was satisfactory. They are forevermore my go-to company.

  • *****

    I first used Detroit City Sweep for a chimney sweep and inspection through Angie's List. They were on time very professional and respectful of my home by putting on protective shoe covers and using a covering for my floor. They also explained to me in detail recommendations for maintaining my chimney and properly burning fires and gave me the appropriate brochures. I was so impressed by their professionalism that I asked for a quote for tuck pointing and the replacement of my concrete steps on the front porch. The quote was very fair and reasonable. Once again they were very professional and completed the work to my satisfaction. They even called to make sure that I was satisfied with their work before accepting my payment. I also purchased a chimney cap from Detroit City Sweep for my chimney. I was so happy that I recommended them to my friend who is going to use them to tuck point her home and replace her steps. I would not hesitate to use their services again or to recommend them to anyone needing their services.

  • *****

    I was very frustrated regarding a backup smell from our fireplace when there wasn't a fire. I dealt with another company and they did some work, but the problem wasn't solved. I tried Detroit City Sweep. The two men who came to our house were professional and took time diagnosing the problem. After they did a stage 1 deglazing and cleaning, they even scheduled a return date(free of charge) to check on the results. When they came back a second time they did even more to remove the little creosol that was left. As of this writing, the problem is solved. I highly recommend this company for any chimney or fireplace work. Their professionalism is outstanding.